We apologize for the inconvenience, but currently, we're unable to offer the option to select a specific delivery date or time. Delivery scheduling depends on factors such as logistics, routing, and product availability.

Our goal is to provide timely and efficient delivery to all our customers, and our team will do their best to arrange a convenient delivery window for you.

Yes, we accept Shopify Payments and PayPal. Our website is secured with SSL encryption, offering the most advanced security for online transactions today.

Yes, headboards are sold separately from the bases. All our headboards are made to UK sizes, so they will fit other UK-made bases as well.

All HavenNest products come with a comprehensive 5-year warranty, reflecting our commitment to the quality and craftsmanship of our products.

If you encounter any issues or concerns with your purchase during the warranty period, please reach out to our dedicated customer support team. We will promptly assist you by arranging repairs, replacements, or finding the best resolution.
we cannot cover fabric damage, spills and staining as these are misuse of product.

All our products are meticulously crafted in Wales, a region renowned for its rich heritage in high-quality furniture manufacturing. By producing locally, we ensure exceptional attention to detail and rigorous quality control. This dedication allows us to uphold the highest standards of excellence and deliver products built to last. We're proud to support our local community and contribute to the esteemed tradition of British craftsmanship.

Delivery typically takes 7 days, but we will confirm the exact delivery date and time with you once your order is finalized.

No, we do not offer this service at the moment.

At this time, we do not accept orders over the phone. Please make your purchase online through our secure checkout page.